At Urban Men Attire LLC, we are committed to ensuring that your order reaches you safely and promptly. This Transportation Policy outlines the methods and procedures for shipping and delivery of your purchased items.
1. Shipping Methods
We offer various shipping options to meet your needs, including:
- Standard Shipping
- Expedited Shipping
- Overnight Shipping (available in some locations)
Shipping charges will be calculated at checkout based on your location and the shipping method chosen.
2. Shipping Timeframes
- Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Time:
- Standard Shipping typically takes 3-7 business days.
- Expedited Shipping typically takes 2-3 business days.
- Overnight Shipping will be delivered the next business day (for orders placed before the cut-off time of 12 PM local time).
Please note that shipping times may vary depending on the destination and external factors like weather, holidays, or unforeseen delays.
3. Shipping Costs
Shipping costs are based on the shipping method selected and the destination of the order. You will be able to view the shipping cost before finalizing your order at checkout.
- Free Shipping: We offer free standard shipping for orders over a specified amount. Please check our website for current free shipping promotions or minimum order requirements.
- International Shipping: Currently, we only ship within the United States. International shipping may be available in the future, and we will update our website accordingly.
4. Order Tracking
Once your order has been processed and shipped, you will receive an email with a tracking number. You can track your order’s status on the courier’s website using the provided tracking number.
5. Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
If you need to make any changes to your shipping address, please contact us immediately at morgan@urbanmenattire.site or 702-276-3008. Once an order is processed and shipped, we may not be able to change the shipping address.
6. Shipping Delays
While we strive to deliver your orders on time, please be aware that delays can occur due to reasons outside our control, such as severe weather, courier delays, or other unexpected events. We will do our best to keep you informed in case of any shipping delays.
7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us within 5 business days of receiving the shipment. We will work with the shipping carrier to resolve the issue and either send a replacement or issue a refund for the affected items.
8. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some remote locations may have limited shipping options or longer delivery times. If your location is not served by our available carriers, we will contact you to arrange an alternative shipping solution.
9. Returns Due to Shipping Issues
If you wish to return an item due to shipping damage, please refer to our Returns and Refunds Policy for detailed instructions. We will assist in processing returns for damaged or incorrect items caused by shipping.
10. Changes to the Transportation Policy
We reserve the right to modify or update our Transportation Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”